bunq: Free can do

Redefining the concept of banking 

Client

bunq


Role
Strategy Lead

 
Agency
media.monks

Discipline
Brand Value Creation
Creative Strategy
Ecosystem Planning
Digital bank bunq was doing well in terms of awareness but was struggling with a low sign-up rate – even for users that had already downloaded the app. Initially starting as a full-funnel optimization project for Facebook we realized that the main problem was users not exactly knowing what the brand stood for, whilst also missing a clear personal incentive to actually sign-up.

The core of our strategy was to showcase that bunq, the self-proclaimed ‘bank of the free’ doesn’t just support your dreams – it actually helps you make new ones. Which we then translated into a more tangible brand benefit of ‘free can do’ and illustrated it across a creative campaign. 

A fully-fledged funnel approach drove both awareness and conversion and merged our emotional messaging with tangible product benefits to bring the story across.






 
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